We offer Aftercare Support Packages to ensure your website stays up-to-date, fresh and, most importantly, is available online without restriction.
Aftercare includes time, every month, to help keep your business’ website updated or to advise and technical services such, as web hosting, and security features for your website.
There are 3 Aftercare Packages available that start at just £29+VAT per month.
|£29 per month||£59 per month||£299 per month|
|Small Tasks ?
Small tasks may include updating a picture gallery with new images or adding in a new page/template to your website or updating content to keep the site fresh.
|15-minutes per month||30-minutes per month||Unlimited time per month (subject to fair use policy)|
|Secure Server Certificate (SSL) ?
Information users send you is encrypted and stops anyone from being able to understand it if intercepted. Plus, Google loves SSL and having one can benefit your profile in search results.
|Standard SSL||Extended SSL||Extended SSL|
|Regular Website Backups ?
Frequent back-ups of your website to keep the latest version of your site safe and stored in the cloud.
|Restore Back-ups ?
Your website restored quickly if anything goes wrong.
|Virus Protection ?
Daily security monitoring to keep any nasty virus’ out that could otherwise be downloaded by your visitors and cause infection in their computers.
|Unlimited Managed Web Hosting ?
Unlimited web space managed for you and including unlimited traffic, so there’s plenty of space for all your visitors to get in, along with a 99.99% up-time.
|Domain Name Renewal ?
Optional domain name transfer or registration and on-going renewal.
|Unlimited Number of Email Inboxes ?
Never run out of email addresses and inboxes each with 10GB capacity.
|Extended Warranty ?
An extended warranty will allow for the correction of any bugs that occur within the site that were not identified during the website’s development
|Visitor Information ?
We can provide some of the names of companies that visit your website, even if they do not fill out a form. This data is delivered in a monthly report. NOTE: a full list is only the names of the companies that can be identified, not necessarily every company.
|Uptime Monitoring ?
How much could it cost your business if your website is down? Plugins automatically monitor your site every and notify us directly if the site is down.
|Software Updates ?
Your website runs on software which will require frequent updating, the process can be delicate but is included as part of your Aftercare.
|Website Review ?
Your website will under-go a full MOT review and inspection and any fixes or updates required will be carried out at no additional cost and without affecting your monthly small tasks.
|Basic SEO ?
A monthly mixture of adding new citations (e.g. directory entries) and placing relevant, unique, articles with prominent blogs to build authority and backlinks.
|Blog Articles ?
Writing 1 new blog article per month for your website, to keep your content regularly updated and grow your authority.
FREQUENTLY ASKED QUESTIONS
1) What is a Small Task?
A Small Task is considered as something that is minor update to the content or, sometimes, functionality of your website, such as updating a picture gallery with new images, or adding in a new page/template to your website or updating content to keep the site fresh.
2) Do Small Tasks roll over to the next month?
Unused minutes for Small Tasks can roll over for one month only, after that they are lost.
3) How do I pay for monthly Aftercare?
Aftercare is payable each month via Direct Debit. We will send you a very simple form to fill out to get you started with your Aftercare Plan.
4) If I have more than one website does Aftercare cover them all?
Aftercare plans operate as one Aftercare plan per website so if you had two website with us, it would require 2 Aftercare plans.
5) Is there a long contract?
Once you sign up to Aftercare you would be agreeing to 6 months Aftercare service.
6) How can I cancel?
You can cancel at any time after the initial 6 months, we just request 30 days’ notice via email. Also note that web hosting, domain name and secure server certificate fees may become due after the end of an Aftercare Plan.
All prices exclude VAT @ 20%