Darren Langley Web Design Birmingham

Aftercare Packages

We offer Aftercare Support Packages to ensure your website stays up-to-date, fresh and, most importantly, is available online without restriction.

Aftercare includes time, every month, to help keep your business’ website updated or to advise and technical services such, as web hosting, and security features for your website.

There are 3 Aftercare Packages available that start at just £29+VAT per month.

Packages

Base Plan

Prestige Plan

Webmaster Plan

£29 per month£59 per month£299 per month
Small Tasks ?15-minutes per month30-minutes per monthUnlimited time per month (subject to fair use policy)
Secure Server Certificate (SSL) ?Standard SSLExtended SSLExtended SSL
Regular Website Backups ?IncludedIncludedIncluded
Restore Back-ups ?IncludedIncludedIncluded
Virus Protection ?IncludedIncludedIncluded
Unlimited Managed Web Hosting ?IncludedIncludedIncluded
Domain Name Renewal ?IncludedIncludedIncluded
Unlimited Number of Email Inboxes ?IncludedIncludedIncluded
Extended Warranty ?IncludedIncludedIncluded
Visitor Information ?Not includedPartialFull
Uptime Monitoring ?Not includedIncludedIncluded
Software Updates ?Not includedIncludedIncluded
Website Review ?Not includedAnnuallyMonthly
Basic SEO ?Not includedNot includedIncluded
Blog Articles ?Not includedNot includedIncluded
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FREQUENTLY ASKED QUESTIONS

1) What is a Small Task?
A Small Task is considered as something that is minor update to the content or, sometimes, functionality of your website, such as updating a picture gallery with new images, or adding in a new page/template to your website or updating content to keep the site fresh.

2) Do Small Tasks roll over to the next month?
Unused minutes for Small Tasks can roll over for one month only, after that they are lost.

3) How do I pay for monthly Aftercare?
Aftercare is payable each month via Direct Debit. We will send you a very simple form to fill out to get you started with your Aftercare Plan.

4) If I have more than one website does Aftercare cover them all?
Aftercare plans operate as one Aftercare plan per website so if you had two website with us, it would require 2 Aftercare plans.

5) Is there a long contract?
Once you sign up to Aftercare you would be agreeing to 6 months Aftercare service.

6) How can I cancel?
You can cancel at any time after the initial 6 months, we just request 30 days’ notice via email. Also note that web hosting, domain name and secure server certificate fees may become due after the end of an Aftercare Plan.

All prices exclude VAT @ 20%

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