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Darren Langley Web Designer, Birmingham
Darren Langley

Aftercare Support Packages

We offer Aftercare Support Packages to ensure your website stay up-to-date, fresh and, most importantly, is available online without restriction.

Aftercare includes time, every month, to help keep your business’ website up dated or to advise and consult on how you might want to grow your online presence.

Aftercare also includes technical services such, as web hosting, and security features for your website.

There are three Aftercare Packages available that start at just £59+VAT per month.

 

Base Plan

£59 per month

Small Tasks

30-minutes of small tasks per month may include updating a picture gallery with new images, or adding in a new page/template to your website or updating content to keep the site fresh.

Standard Secure Server Certificate (SSL)

Information users send you is encrypted and stops anyone from being able to understand it if intercepted. Plus Google loves SSL and having one can benefit your profile in search results.

Regular Website Backups

Frequent back-ups of your website to keep the latest version of  your site safe and stored in the cloud.

Restore Back-ups

Your website restored quickly if anything goes wrong.

Virus Protection

Daily security monitoring to keep any nasty virus’ out that could otherwise be downloaded by your visitors and cause infection in their computers.

Unlimited Managed Web Hosting

Unlimited web space managed for you and including unlimited traffic, so there’s plenty of space for all your visitors to get in, along with a 99.99% up-time.

Domain Name Renewal

Optional domain name transfer or registration and on-going renewal.

Unlimited Number of Email Inboxes

Never run out of email addresses and inboxes each with 10GB capacity.

Extended Warranty

If your website runs into any bugs or errors these can be fixed, in addition to your monthly small tasks.

Priority Level 3

Your requests will be prioritised over clients who haven’t got an Aftercare Plan.

 

Ecommerce Plan

£89 per month

All the benefits of Base Plan plus…

Additional Small Tasks

1 hour in total per month.

Ecommerce Secure Server Certificate (SSL)

A higher level of encryption is required to give confidence and protection for websites with ecommerce capabilities. This SSL delivers just that!

Software Updates

Your website runs on software which will require frequent updating, the process can be delicate but is included as part of your Aftercare.

Annual Review

Every 12 months your website will under-go a full MOT review and inspection and any fixes or updates required will be carried out at no additional cost and without affecting your monthly small tasks.

Priority Level 2

Your requests will be prioritised over Priority Level 3 and clients who haven’t got an Aftercare Plan.

 

Webmaster Plan

£199 per month

All the benefits of Ecommerce Plan plus…

Additional Tasks

2 hours in total per month.

Monthly Review

Every month your website will under-go a full MOT review and inspection and any fixes or updates required will be carried out at no additional cost and without affecting your monthly small tasks.

Uptime Monitoring & Performance Scans

How much could it cost your business if your website is down? Monitoring your site every 5 minutes and reacting if there’s a problem to make sure your site is always available.

Basic SEO

A monthly mixture of adding new citations (e.g. directory entries) and placing relevant, unique, articles with prominent blogs to build authority and backlinks.

Blog Articles

Writing 1 new blog article per month for your website, to keep your content regularly updated and grow your authority.

Priority Level 1

Your requests will be prioritised over all other Aftercare Priority levels and clients who haven’t got an Aftercare Plan.

Frequently Asked Questions

1) What is a Small Task?
A Small Task is considered as something that is minor update to the content or, sometimes, functionality of your website, such as updating a picture gallery with new images, or adding in a new page/template to your website or updating content to keep the site fresh.

2) Do Small Tasks roll over to the next month?
Unused minutes for Small Tasks can roll over for one month only, after that they are lost.

3) How do I pay for monthly Aftercare?
Aftercare is payable each month via Direct Debit. We will send you a very simple form to fill out to get you started with your Aftercare Plan.

4) If I have more than one website does Aftercare cover them all?
Aftercare plans operate as one Aftercare plan per website so if you had two website with us, it would require 2 Aftercare plans.

5) Is there a long contract?
Once you sign up to Aftercare you would be agreeing to 6 months Aftercare service.

6) How can I cancel?
You can cancel at any time after the initial 6 months, we just request 30 days’ notice via email. Also note that web hosting, domain name and secure server certificate fees may become due after the end of an Aftercare Plan.

All prices exclude VAT @ 20%

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